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Preferred delivery method

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Important information regarding electronic delivery

How is the electronic delivery option applied and how long does it last?

Your preference applies to all documents that can be delivered electronically for all accounts from which you are authorized to access account information. It will be effective until you or Vanguard Charitable revokes it.

How will I know when documents are available online?

An email will be sent when a new document is made available online or you can review your documents at any time online. .

When and how will I see documents online?

Transaction confirmations are generally available online two to three business days after the activity is complete. Account statements are available online approximately five days after the end of each period. To view a document, log in to your account. You will land on the Account Summary page. On the upper right hand side of the screen, hover over My Account. From the drop down menu, click My Documents. The Statements and Documents page will open and you will find all account documentation on this page.

Do I need special software for electronic delivery?

You must have Adobe Acrobat Reader to view account reports online. You can download this software free from Adobe's website at

How do I change my contact information or delivery preference?

Login to your account and go to My Profile, which is the circle icon at the top, right side of the screen. You can change your contact information and delivery preference on this page.

What other e-delivery issues should I consider?

Sometimes errors occur in email transmission. If you do not receive an expected email notification, log in to your account to view the information or contact us.


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