| Vanguard Charitable

How do I register my Vanguard Charitable account online?

We recommend everyone be web-registered for simple and secure service of their Vanguard Charitable accounts. 

 

Your online account is a useful tool in your charitable giving. With online access you can: 

  • Make contributions online.
  • Search for charities and recommend grants.
  • View current and historical account activity.
  • Account Advisors can view and edit their succession plan.
  • Access important confirmations, statements, and other documents. 

 

Get started here.

  1. Agree to the Consent to Terms and Electronic Delivery page.
  2. You will need the account number and either the last four digits of your SSN or your 4- digit PIN (which you would have set when you opened your account).
    • If you need your account number, check a recent Account Statement.
    • If you’re still having trouble, don’t hesitate to give us a call at 888-383-4483.
  3. After completing steps 1 and 2 of the registration process, you will be directed to a secure page where you will create your user ID and password.
  4. After registering, you will be prompted to register for multi-factor authentication to protect your account. 

 

Learn how to open a Vanguard Charitable donor-advised fund account.

Learn how to fund your account.

My contribution from Vanguard is valued at over $10M. What are my options to authenticate the transaction?

If donating assets held at Vanguard valued over $10 million, you’ll need to follow these additional steps. 

  1. After initiating your contribution, you will need to complete a signed Letter of authorization, which can be found here: Forms. 
  2. The form requires further authentication such as Vanguard Voice verification (VVVV), Signature guarantee, or Medallion signature guarantee. Your contribution will not be processed until the form is received in good order. 

 

Learn more about Vanguard Voice Verification.

How do I authenticate a contribution of Vanguard assets using voice verification?

If you're not eligible to initiate a contribution on vanguard.com, you must authenticate your contribution. One way to do so is to use Vanguard Voice VerificationTM (VVV) if the contribution value exceeds $10 million. 

To complete VVV: 

  1. Contact Vanguard Charitable to inform us of your intention to use VVV and provide the name of your Vanguard representative, if known.
  2. All registered owners of the asset must be enrolled in VVV prior to the contribution. Registration is conducted with your Vanguard representative and must be completed at least 7 days prior to use.
  3. Once you have submitted your contribution information to Vanguard Charitable, your Vanguard representative will contact you to initiate and complete the VVV process. Please make sure all owners of the asset are available for the call.
  4. Authentication must be completed on the day of the asset transfer. If you have any questions about VVV, please contact your Vanguard representative directly. 

 

Learn more about contributing assets held at Vanguard without using vanguard.com.

I'm not eligible to initiate a contribution on vanguard.com. What are my options?

You have two options to contribute assets held at Vanguard without using vanguard.com. 

 

If you're not eligible to initiate a contribution on vanguard.com, you can make a contribution two ways:    

  1. Paper form: Download the Make a Contribution form from our site here: Forms.
  2. Online: Log in to your account and go to Make a Contribution and follow these instructions: How to contribute to your account.   

 

You may be asked to authenticate your contribution using one of the following processes, especially if your contribution exceeds $2 million:   

  1. Signature guarantee on a Letter of Authorization 
    A signature guarantee is a promise by the transferring financial institution that the signature is genuine and the financial institution accepts liability for any forgery. It can be obtained at many banks and financial institutions. Once completed, all original forms with signature guarantees must be sent to Vanguard Charitable via overnight or registered mail to: Vanguard Charitable, 11850 West Market Place, Suite P, Fulton, MD 20759.
  2. Medallion signature guarantee on a Letter of Authorization 
    A medallion signature guarantee is a promise from a bank or financial institution that the signature is genuine, the individual has the funds available, and the financial institution accepts liability for any forgery. A medallion normally has a dollar limit. You can obtain a medallion signature guarantee from many banks or brokerage firms; however not all states provide them. To determine if your area provides medallions, visit the Securities Transfer Association, Inc. website. Original forms with completed medallion signature guarantees must be sent to Vanguard Charitable via overnight or registered mail to: Vanguard Charitable,11850 West Market Place, Suite P, Fulton, MD 20759.  
  3. Vanguard Voice Verification TM (VVV) 
    Contact us to let us know your intention to use VVV and provide the name of your Vanguard representative, if known. All registered owners of the asset must be enrolled in VVV prior to the contribution. Registration is conducted with your Vanguard representative and must be completed at least 7 days prior to use. Once you have submitted your contribution information to Vanguard Charitable, your Vanguard representative will contact you to initiate and complete the VVV process. Please make sure all owners of the asset are available for the call. Authentication must be completed on the day of asset transfer. If you have any questions about VVV, please contact your Vanguard representative directly. 

 

Learn how to contribute to your account.

Learn more about transferring assets.

Learn more about using Vanguard Voice Verification.

Where can I find my tax substantiation letter?

Easily locate your tax substantiation letter at any time within your online account. 

 

Once the tax substantiation letter is ready, follow these simple steps: 

  1. Log in to your Vanguard Charitable account.
  2. On the My Documents page, scroll down to Contribution confirmations & tax records where you’ll find your tax substantiation letters. 

How can I view the details of my transaction?

You can view the details of transactions by logging in to your account.

 

  1. Log in to your online account.
  2. On the Documents & Statements page, select View Transaction Summary.
    • On this page, you can filter by a specific transaction category you want to view. Recent transactions, within the past 90 days, are listed on the account summary page.  

 

Learn how to check the status of a contribution.

I transferred shares a few days ago. Why hasn’t my account balance changed?

Securities may take a full business week to settle and show up in an account, but you can check the status of your contribution in your online account. See: How do I check the status of my contribution?

How long does it take for my contribution to show up in my account?

Funds will appear in your account one business day after settlement (once the asset and required paperwork are received in good order by Vanguard Charitable). For more information about asset settlement times, see the chart, which details the standard timeline for liquidating stock and mutual fund shares. The schedule may vary depending on the circumstances of the donation, current market schedules, and the assets being donated, such as restricted stock, thinly traded securities, and special assets.

 

Asset typeBusiness Day 1Business Day 2Business Day 3Business Day 4Business Day 5
Stock1Asset received at Vanguard CharitableAsset sold as soon as possibleTrade in settlementTrade settles, and proceeds sweep to Vanguard Charitable’s money market account2Proceeds exchange to selected investment options
Mutual fund held outside Vanguard (transfer process takes 4 - 8 weeks3)Asset received at Vanguard CharitableAsset soldTrade in settlementTrade settles, and proceeds sweep to Vanguard Charitable’s money market account2Proceeds exchange to selected investment options
Vanguard mutual funds held at VanguardAsset received at Vanguard Charitable; proceeds exchange to selected investment options    

1 If a stock is thinly traded, selling all contributed shares on the same day may not be feasible. Vanguard Charitable will use its discretion to sell thinly traded securities as quickly as possible without significantly impacting the market price of the security. Thinly traded securities must be preapproved by Vanguard Charitable before they are contributed. There is no definitive timeline for restricted stock, as processing depends on the cooperation of the transfer agent and company issuing the shares. Contact Vanguard Charitable with questions.

2 Interest earned overnight in the money market account is used to offset Vanguard Charitable expenses.

3 Mutual funds can take between one and three days to settle. The settlement period is specific to the fund and determined by the fund company.

 

Learn how to check the status of a contribution.

When do transactions need to be submitted to be traded on the same day?

The time by which you’ll need to submit a transaction to be traded on the same depends on where the donated asset was held. 

 

A transaction can only be approved if all paperwork is received and in good order. 

 

Vanguard-held assets donated online through the Vanguard Philanthropic Center must be submitted prior to 4:00 pm, ET, to be traded on the same business day. 

 

Transactions initiated on vanguardcharitable.org and/or paper forms require additional handling. We recommend these donations be submitted by 1:30 pm, ET. 

If I have linked my Vanguard and Vanguard Charitable accounts, will Vanguard Charitable representatives be able to view my Vanguard account information?

Vanguard account information is not visible to Vanguard Charitable representatives. Vanguard Charitable representatives can only see the Vanguard account number, registration, address, and details of the contribution, such as the holding and number of shares or dollar amount.

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Accounts having a balance below $25,000 may be subject to an annual maintenance fee of $250.

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